Training and Support

Always Here to Help

Gift Voucher Brilliance is a user-friendly online solution where customers can simply click and buy. This user-friendly approach is at the core of everything we do so whether you're uploading new gift vouchers, redeeming vouchers or analysing sales, the interface is intuitive and efficient. 

Comprehensive training is provided and can be tailored according to the user role - front of house, finance or marketing - for example. We will provide up to four remote training sessions per year, via telephone and screen-sharing. Training sessions will typically take around one hour.

We are a knowledgeable team who are on-hand during business hours (Monday - Friday, from 09:00am - 5:00pm) to assist with any queries you have. Email support is available at all other times - outofhours@clock-work.co.uk. 

Gift Voucher Marketing Support

Gift Voucher Brilliance is a specialist gift voucher sales solution created by Clockwork Hospitality. We have worked with the hospitality industry for over 20 years, overseeing the entire marketing mix. We are perfectly placed to offer unique advice to increase your gift voucher sales. When you join us you will receive a copy of our sales and marketing guide which includes point of sales guidance and expert insight gleaned from working with a host of luxury hospitality businesses.

If you would like to widen your reach - promoting gift vouchers through email newsletters and on social media, for example - we can help with that too. Find out more about us...